Refund Policy
Last updated: October 15, 2026
KinMol is free to use. This policy covers the charges for usage, such as AI messages and generated images, and monthly packages where offered.
1. What is charged
Charges apply only to the usage listed on our pricing page. Selling, invoicing, the books and the other core features are free.
2. Before billing starts
Billing is not switched on yet, and nothing is charged today. The detailed refund terms for usage and packages will be published on this page before any charge is taken, and every business owner will be told first.
3. Charges made in error
If you are charged for usage that did not happen, or charged twice, we refund it in full. Write to us with the date and amount of the charge.
4. Payments to a business
Money a customer pays a business through KinMol is paid to the business. Refunds of those payments are a matter for the business, under its own policy.
5. Contact
For a refund request, write to hello@kinmol.com.
Questions about this document? Write to hello@kinmol.com.